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Important: Update Your Institutional Network Configuration

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Posted Saturday, March 17, 2012 by The SciVerse Team

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During the SciVerse releases in January and March, we are making improvements to tackle network latency issues in geographically dispersed locations. With these enhancements we aim to improve the experience of accessing SciVerse ScienceDirect static content (such as PDFs, logos, buttons and supplementary content).

For your institution to get the most out of these SciVerse ScienceDirect enhancements, your network administrator may need to allow traffic from the content delivery network domains in your institution's network configuration.

The content delivery network domains are:

ars.els-cdn.com (new from 17 March)
ac.els-cdn.com (new from 17 March)
cdn.els-cdn.com
pdn.sciencedirect.com
ars.sciencedirect.com

together with the current domain: www.sciencedirect.com

If you have any questions, please do not hesitate in contact us through your Elsevier regional customer support team:

Asia and Australia
Tel: +65 6349 0222
Fax: +65 6733 1050
Email: sginfo@elsevier.com

Europe, Middle East and Africa
Tel: +31 20 485 3767
Fax: +31 20 485 3739
Email: nlinfo@elsevier.com

Japan
Tel: +81 3 5561 5034
Fax: +81 3 5561 5047
Email: jpinfo@elsevier.com

Korea
Tel: +82 2 6714 3000
Fax: +82 2 732 8689
Email: krinfo@elsevier.com

North, Central America and Canada
Tel: +1 888 615 4500
Fax: +1 212 462 1974
Email: usinfo@elsevier.com

South America
Tel: +55 21 3970 9300
Fax: +55 21 2507 1991
Email: brinfo@elsevier.com


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